Frequently asked questions

FAQ

Ocumetra is a data analytics company whose goal is to support eye care professionals (ECPs) in providing high quality, evidence-based myopia management to all their patients. Ocumetra was founded by Professor James Loughman PhD and Professor Ian Flitcroft D.Phil FRCOphth, whose work together is critically focussed on understanding myopia and delivering ways to get it under control.
We provide patient communication, clinical decision support and business intelligence solutions to ECPs and industry clients. Our patient communication tools are designed to promote better uptake and retention of myopia management treatments. We have developed a unique portfolio of tools to help you communicate and explain the rationale and options of myopia management to their patients and are working on tools for monitoring treatment efficacy. We provide the answers you need to deliver personalised, adaptive eye care to every myopia patient.

The platform is web based so as simple as it sounds, please check your local internet connection firstly. Also, please ensure that you use the correct username and password that you have registered with. If you have forgotten your password, please click the “Forgot Password” link on the login page and instructions will be sent to your registered email address.
If you are still having difficulties, please contact support@ocumetra.com

Please contact us on support@ocumetra.com

mEYE™ Guide is unique as it's designed with the parent in mind and streamlines the initial myopia management conversation. The application creates a personalised report for the child and provides all information necessary to get the parent to say 'yes' to your desired treatment plan. Most alternative options (either paid or free) often have interfaces focused purely on charts and graphs and are thus not as parent-friendly as mEYE™ Guide.

We know chair time can be limited but also needs to be balanced with providing parents with the relevant information to make an informed decision. mEYE™ Guide pulls together all the information in to one report that parents can take home with them by simply scanning a QR code making for a shorter, simpler and more effective myopia management conversation.

You can sign up for your free 1 month trial here

Yes! Scan the QR code below. Don't forget you can always sign up to a free trial

We provide patient communication, clinical decision support and business intelligence solutions to ECPs and industry clients. Our patient communication tools are designed to promote better uptake and retention of myopia management treatments. We have developed a unique portfolio of tools to help you communicate and explain the rationale and options of myopia management to their patients as well as monitoring efficacy. We provide the answers you need to deliver personalised, adaptive eye care to every myopia patient.

mEYE™ Guide is a monthly subscription service (€49.99/mo.; $54.99/mo.; £44.99/mo.) with a 1-month free trial. To celebrate the launch of mEYE™ Guide we are also giving you free access to mEYE™ Gauge, which allows you to begin to integrate axial length into your myopia management routine without the significant expense of a biometry device.

You can renew your subscription from your profile page. We will remind you when your trial is about to expire so you can choose your subscription (monthly or annual) and enter billing details to continue using our products.

mEYE™ Guide can be used on any device (phone, tablet, or desktop) as it's a web-based tool that's accessed from all modern browsers.

mEYE™ Guide is currently available in English-only. We will be expanding the platform to cover additional languages soon. If you have any questions regarding the multi-lingual platform, please contact us at info@ocumetra.com.

Yes, Ocumetra are committed to ensuring protection of all personal information that we hold, and to provide and to protect all such data. All our products are designed to meet the requirements of GDPR. Ocumetra is ISO Certified for our Information Security Management System (ISO27001 Certified).

This is something we are already working on. If you have an inquiry about a particular practice software please get in touch with us at info@ocumetra.com.

mEYE Guide results for each patient can be easily saved directly into a patient file either as an image or hyperlink or immediately printed as a report for comparison at future visits. We recommend clicking the “copy url” sharing icon in the bottom right corner of the report. Once copied, the url can easily be pasted into the patient file and thereby easily accessed at future visits.

No, that type of functionality is not available.

mEYE™ Gauge is unique as it's designed with ECPs in mind. Most ECPs in primary practice simply do not have access to biometry nor do they yet have detailed training and knowledge on the relevance and significance of axial length for myopic children.

mEYE™ Gauge breaks down the barriers of axial length assessment without the expense of biometry. It provides an axial length estimation with a 95% prediction range and explains what that specifically means for each child. The tool uses our extensive normative reference database to show you how the estimated axial length compares to a normal axial length for a child of the same age and sex. mEYE™ Gauge provides you with an axial length estimation for that child now, and also provides their expected adult axial length value if they are not treated with a myopia management intervention.

The vision impairment index specifically calculates that child's risk of vision impairment as an adult without myopia management and how that risk compares to an emmetrope. Consequently, the information provided serves the dual purpose of helping you determine the child's individual risk profile, and assisting you to begin to use axial length as a clinical tool for myopia management, something most ECPs are not yet familiar with.

Yes! Click here!

You can also get free access to mEYE™ Gauge by signing up for a free trial of mEYE™ Guide.

When you subscribe to the Ocumetra platform we will automatically give you free access to mEYE™ Gauge. Yes, free! We understand that not everyone has access to expensive biometry equipment, yet axial length measurement is becoming more relevant for young myopic patients. Ocumetra are keen to support all ECPs with myopia management, regardless of whether you have access to biometry or not. You can also get free access to mEYE™ Gauge by signing up for a free trial of mEYE™ Guide.

mEYE™ Gauge can be used on any device (phone, tablet, or desktop) as it's a web-based tool that's accessed from all modern browsers.

mEYE™ Gauge is currently available in English-only. We will be expanding the platform to cover additional languages soon. If you have any questions regarding the multi-lingual platform, please contact us at info@ocumetra.com.

Yes, Ocumetra are committed to ensuring protection of all personal information that we hold, and to provide and to protect all such data. All our products are designed to meet the requirements of GDPR. Ocumetra is ISO Certified for our Information Security Management System (ISO27001 Certified).

This is something we are already working on. If you have an inquiry about a particular practice software please get in touch with us at info@ocumetra.com.